FLOATBOT BLOG

Insights and updates

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How ChatGPT is Changing the Future of Contact Centers

Discover how Conversational AI built on top of ChatGPT is enhancing customer experience, i...

Mar 28, 2023
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Why Are Neobanks Investing in Customer Onboarding Solutions?

An end-to-end customer onboarding platform, including conversational AI Chatbot, co-browsi...

Sep 10, 2022
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The Evolution of Chatbots – From Origin to Conversational AI

Learn what is Chatbot and how they originated and evolved. What are use cases of Chatbots ...

Aug 26, 2022
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Speech Analytics: Definition, Types, and Benefits

Learn the benefits of speech analytics in call center. How it works. Speech analytics use ...

Jun 13, 2022