Here's what’s new! We have launched Scout, Floatbot’s AI assistant designed to help users navigate the platform, analyze AI agent performance and build or modify AI agents using natural language.
With a lot of features and capabilities, exploring platform or searching through analytics can sometimes feel overwhelming. Scout simplifies user experience by helping them with all the required information and insights with just a few prompts.
Scout helps with
- Building an AI agent - builds it on behalf of user by collecting all the necessary information.
- Modify AI agents - If user wants to modify workflow, need help with integrations, adding languages to all kind of changes in an AI agent, Scout does it for them.
- Navigate the platform and quickly finds features or settings user is looking for.
- Helps analyze statistics, usage and all the details regarding AI agents.
- Monitor human agent performance, such as are human agents deviating from their path, adhering to compliances, how they are handling negative user sentiments and more.
See Scout in action.
About Floatbot.AI
Floatbot.AI is a Multi-Modal Conversational AI (Voice first) + Co-Pilot Platform designed to supercharge operations in Insurance, Collections, Lending, Banking, and BPOs. From redefining customer engagement, streamlining processes to empowering agents and employees, we are your partner in driving smarter, faster and impactful business interactions.
Sign-up today and try Scout for yourself.
